Faculty & Staff Satisfaction Survey

Last year, Montana Tech partnered with Great Places to Work to conduct a comprehensive employee satisfaction survey. The intent was to solicit confidential feedback to identify what we currently do well and what are the key areas that provide opportunity for improvement.

The 62 question survey was sent to all 411 Montana Tech faculty and staff members. The survey received a 55% response rate. The questions were grouped into 20 unique focus areas and had 100+ verbatim comments provided.

Strength Areas

The following are the GPTW Focus Areas where Montana Tech performed the best. While below the top measurements across the GPTW participating organizations, the scores in each of these areas are well above qualification as a “Great Place to Work” designation.

Personal Job – Score 75

Measures how employees view their contribution to the organization

Corporate Image – Score 69

Measures how employees view the organization and its reputation in the community

Pride – Score 68

Measures employees’ sense of pride in their work, their teams and the organization

Improvement Areas

The following are the GPTW Focus Areas where Montana Tech had the lowest overall scores but has the greatest opportunity for improvement.

Equity – Score 42

Measures the degree to which there is balanced treatment of all people in the organization

Impartiality – Score 43

Measures employee perceptions of the degree to which management avoids favoritism

Collaboration – Score 50

Measures employee perceptions of management’s willingness to engage in collective efforts

What are the next steps?
  • Explore further discussion in specific departments to identify opportunities and best practices
  • Create a task force to brainstorm ideas on addressing these lower scoring areas

2022 Important Dates

  • Survey creation (March/early April)
  • Survey launch (April 25-May 6)
  • Committee analyzes results (Summer)
  • Preliminary communication to Exec Team (late Summer)
  • Communicate results (August)
  • Prepare for next survey (October)

Team Members

  • Jodie DeLay
  • Charie Faught
  • Marcia Lubick
  • Peter Lucon
  • Susan Schrader
  • Jenna Snow
  • Jackie Timmer

In response to the 2021 GPTW Survey a task force (Vanessa Van Dyk, Charie Faught, and Jodie DeLay) was created to work on the following:

  1. Policies & Procedures: in process
  2. Manager/Supervisor Trainings: in process, updates pending
  3. Onboarding Committee: The onboarding committee (Vanessa Van Dyk, Charie Faught, Jodie DeLay, Jenna Snow, Madeline Gotkowitz, Shauna Goodell, Reanna Lange, Cathy Isakson, Jennifer Simon, Layne Sessions) has been meeting since January and is currently testing a newly proposed “manager/supervisor guide to new employee onboarding” that begins with the role description and creation of the personnel requisition action (PRA) form and goes through the employees first month. This effort will simplify processes, reduce current bottlenecks, improve communication amongst Tech departments and increase the satisfaction of new employees and managers. The expectation is that this new process will rollout campus-wide in advance of the Spring semester 2023.
Need more info?

For more information about the survey results, please contact Jodie DeLay.

Jodie DeLay
Chief of Staff
jdelay@mtech.edu
Send an email.