How do I run the Wizard for Wimba:
Step 1: When you first login to Moodle and click on your Wimba classroom, you should be prompted to run the wizard.
Step 2: The first check is for pop up blockers. If the wizard stops here – check at the top of the window for a yellow information bar if you are using IE. Right click the yellow bar and select the option to always allow pop ups from this site. If using Mozilla and the wizard gets stuck here, go to the far right top of the window and click on the options button and choose allow pop-ups for mtechlive.wimba.com and then hit retry test. The wizard should pass the pop up blocker test.
Step 3: The second wizard test is for Java. If the wizard stops here, look at the top bar of the window and you might see something like “This website wants to run the following add-on, Java … If you trust this website and add-on and want to allow it to run, click here”. Click on Run Add-on. On the screen that asks,” Do you want to run this ActiveX Control?” click run. The wizard might start over. It should pass the Java test.
Step 4: The next test is the Signed Applet – If you get the Warning – Security Window – The application’s digital signature has been verified. Do you want to run the application? – click run.
Step 5: The text chat should have no problems.
Step 6: Playback will take awhile for the WimbaMedia bar to load. If you hear the recording and see the colors going up and down the bar, click next. If not, click on troubleshoot Audio.
Step 7: Recording will also take awhile for the WimbaMedia bar to load. When it has loaded – use your mouse to click on the Talk button. It should turn orange. Holding it down, say something and then let go. You should hear what you said repeated back to you.
Step 8: Next hit "Launch!" after you passed the Wizard.
Step 9: You should be able to enter the classroom by clicking on the Enter button. You must click on the Talk button with your mouse until it turns orange in order to be heard. You can also hold the ctrl key down. If you are not hearing anyone or are unable to talk, you can let people know by typing in the text chat window in the bottom left of the room and hit enter.
Step 10: Make sure your desktop speakers are turned off if you are using a headset to reduce feedback in the whole system.
Who do I contact if I have trouble with Wimba?
Distance Learning Coordinator
Campus Technology Services Help Desk